Tulum's municipal government is navigating simultaneous institutional failures that, taken together, present a picture more serious than any single crisis alone: an unexplained 50-million-peso bank loan sitting untouched while residents were told it covered worker bonuses, a police director dismissed after fishermen filmed his officers threatening them at coastal checkpoints, hotel occupancy at multi-year lows, sargassum-covered beaches despite public funds earmarked for cleanup, and a city councilman responsible for tourism recovery caught traveling by private jet.

The convergence is not accidental. Each crisis feeds the next. The financial mismanagement weakens public services. The deterioration of public services undermines the destination's reputation. The reputational damage drives tourists away. And the loss of tourism revenue leaves even less margin for the government to correct course. Residents and civic organizations are no longer waiting for that correction to come from within.



A Loan That the Public Accounts Cannot Explain

The financial controversy at the center of the current crisis is documented in the municipality's own records. In early 2026, the municipal government contracted a 50-million-peso credit line with Banorte, publicly stating the funds would be used primarily to cover year-end employee bonuses and municipal operational costs.

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The 2025 Municipal Public Accounts tell a different story. According to the official financial record, the Banorte loan balance remained sitting in a bank account, untouched, when the fiscal year closed on December 31. The money was never disbursed for bonuses. No public accounting of its actual use has been provided. The municipal treasurer confirmed the credit was contracted on December 15, 2025.

Civic auditors and investigative reporting conclude that the worker bonus justification was a pretext, and that the loan was used to cosmetically balance the municipal accounts, masking a significant deterioration of the municipality's financial patrimony accumulated under the current administration. In plain terms: the books were dressed up with borrowed money, and residents will pay the interest.

The total debt picture is larger than the 50-million-peso figure suggests. The municipal government has requested credit lines of up to 79 million pesos, though the administration had publicly acknowledged only 50 million. The discrepancy reportedly surprised even the municipal comptroller, Rifka Queruel Nussbaum, who refused to endorse the proposal over the lack of transparency.

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The repayment is already written into this year's budget. The 2026 municipal budget allocated 53.3 million pesos to service the Banorte debt, part of a broader 106-million-peso cut to municipal expenditures directed entirely at debt repayment. The funds are gone. The services they were promised to build are not there. And the debt is now the community's to absorb.



A Pattern of Earmarked Loans With Nothing to Show

The Banorte loan is not the first to raise questions. Since the current administration assumed office following the death of former mayor Marciano Dzul, the municipal government has taken on several rounds of financing, each approved by the Cabildo with specific earmarks.

An initial short-term credit was framed as operational stabilization. A subsequent loan was authorized strictly for public infrastructure: road resurfacing, street lighting, and improvements to coastal access routes. Additional credit lines were designated for sargassum cleanup machinery and personnel. Citizen audits and investigative reporting indicate the funds were not applied to their stated purposes.

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The streets remain in poor condition. Cleanup machinery remains insufficient. Year over year, investment in public works in Tulum has declined even as the total debt has grown. What the municipality has to show for its borrowing is not infrastructure. It is a balance sheet that required cosmetic intervention to avoid revealing the scale of the deterioration.



Luxury on Display While the Municipality Borrows to Pay Salaries

Into this context arrived a video circulated widely this week showing a municipal councilman traveling by private jet. The image landed with particular force because of who is in it.

The councilman chairs the Commission on Tourism, Industry, Commerce, and Agricultural Affairs, the body formally responsible for designing competitiveness strategies for Tulum's economy, maintaining institutional relationships with the hotel sector, and reviewing budget proposals before they go to a full Cabildo vote. His commission is, structurally, the body most directly accountable for addressing Tulum's economic deterioration.

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The video has become a symbol in local public discourse of a disconnect between the austerity principles promoted by the ruling political movement and the conduct of those exercising public office. It arrived at a moment when municipal workers were protesting unpaid bonuses and unfulfilled labor commitments, and when the municipality was publicly justifying new debt as a financial necessity.



Police Director Dismissed After Fishermen Went on the Record

On May 28, the municipal government announced the immediate dismissal of Óscar Alberto Tapia Gómez, director of the Executive Police, after video footage and citizen complaints documenting his conduct became public.

A fisherman recorded Tapia Gómez threatening and intimidating a group of local workers at a control checkpoint on the night of May 27. Coastal workers had been organizing for weeks before the dismissal, documenting what they described as illegal checkpoints and systematic intimidation by officers of the Executive Police operating in the coastal zone.

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The municipal secretary of public security, Edgar Aguilar Rico, confirmed the dismissal and stated the case would be referred to the relevant board for administrative proceedings. "He will most likely be removed from his position due to the poor conduct of this director," Aguilar Rico said at a press conference alongside the mayor.

Civic sectors demanded the sanctions not be limited to administrative dismissals. The pattern that produced Tapia Gómez's conduct did not begin with him. Since 2023, Tulum has cycled through multiple security directors, none of whom produced measurable improvements. One former security secretary was assassinated, an indicator of the severity of the institutional environment in which the police force operates. Dismissing one director without structural reform or criminal prosecution leaves the underlying dynamic intact.



The Tourism Numbers Behind the Crisis

The damage to Tulum's tourism sector is documented in official statistics, not just in the accounts of frustrated hotel operators.

Data from the Tulum Hotel Association shows that December 2025 closed with an average occupancy rate of 75%, the lowest December figure in four years. The low point of the year was September, at 53.3% occupancy, followed by August and October, both at 58%. By comparison, 2024 had shown considerably stronger performance, with occupancy reaching up to 88% and a minimum of 64% in October.

Tulum recorded the steepest occupancy decline among major Quintana Roo destinations in the second half of 2025, falling from 63% in August to 48% in October, according to figures from the state tourism secretariat. During certain weeks in the summer of 2025, the city center reported occupancy as low as 15%.

Airlines including Avianca and Alaska Airlines announced route reductions citing low destination profitability. In the last week of September 2025, only 24 international flights and 38 domestic flights arrived at Tulum's airport, a figure that contrasts sharply with the projections that justified the terminal's construction. The airport opened in December 2023 as a centerpiece of regional infrastructure investment. Less than two years later, it is operating well below initial expectations.

Sargassum has compounded the problem throughout. Despite specific loan tranches nominally earmarked for cleanup machinery and personnel, the coastline continues to face severe accumulation during peak seasons. The burden of maintaining presentable beaches has shifted to hotel operators and volunteers, who absorb costs the municipal government committed public funds to cover.



What the Observatorio Ciudadano Is Demanding

The Observatorio Ciudadano de Tulum has emerged as the most organized civic voice in the current protest movement. The organization has formally demanded complete transparency in the management of the municipal debt, submitted documented evidence of irregularities in contract assignments, and called on both the Quintana Roo state congress and the Superior Audit to open formal administrative and criminal proceedings.

Street protests in recent weeks have drawn workers, local business owners, and environmental collectives. The message across demonstrations is consistent and direct.



"Tulum is no one's petty cash. We demand to know where the loan money is and why our beaches and streets are abandoned while the police extort us."

The demand is not abstract. The 2025 Municipal Public Accounts are in the public record. The gap between the stated purpose of the Banorte loan and its documented disposition is not a matter of interpretation. It is a matter of arithmetic. The Observatorio and allied groups are asking the institutions with the legal authority to act on that arithmetic to do so before the current administration concludes its term.



Accountability or Paralysis

The formal audit mechanism exists. The 2025 Municipal Public Accounts provide a documented basis for an investigation into the Banorte loan and the discrepancy between its stated purpose and its actual disposition. Whether the state congress and the Superior Audit treat that documentation as grounds for action, or allow the administration to run out the clock, will determine whether the civic pressure of recent weeks produces structural consequences or dissipates without them.

For Tulum's residents and the sector that sustains the local economy, the stakes of that decision are immediate. In April 2026, total passenger arrivals at Tulum's airport fell 3.7% compared to the same period in 2025, with domestic tourism down 5.4%, according to airport operator ASUR. Every additional week of institutional paralysis is a week of continued debt accumulation, continued occupancy pressure, and continued deterioration of the conditions that determine whether visitors choose Tulum over the alternatives a short drive up the coast.

The destination has the natural assets to recover. The question is whether the institutions responsible for managing those assets are capable of being held accountable before the damage becomes structural.

Do you think state and federal oversight bodies will act on Tulum's municipal debt before the current administration's term ends? Join the conversation and share your perspective with us on Instagram and Facebook at @thetulumtimes.

*AI-generated image.