TULUM, Mexico – Arriving at Tulum’s new airport offers a pleasant experience for tourists, marking the beginning of what promises to be an unforgettable visit to one of Mexico’s most captivating destinations. However, the journey from this terminal to Tulum or any other location in Quintana Roo quickly becomes less idyllic due to the surprisingly high cost of ground transportation.
David Ortiz, President of the Tulum Hotel Association, voices a concern that resonates with many: the steep transportation fees from Tulum’s airport are not only putting a damper on the tourists’ initial excitement but are also undermining the competitive edge of this beloved destination. “The cost of traveling from the airport to downtown Tulum is higher than making a similar journey to Mexico City’s center or several European cities, including Paris,” Ortiz explained. This comparison highlights an issue that extends beyond mere inconvenience, touching on the affordability and accessibility of Tulum as a tourist destination.
The root of this issue lies in the exorbitant fees charged for taxi and shuttle services at the new Tulum airport. Rates are reportedly so high that they can surpass the cost of the visitors’ flight tickets, causing frustration and confusion. This situation impacts the perception of Tulum as a welcoming destination and contradicts efforts to promote tourism in the region.
Further compounding the problem is the discrepancy in the airport fees for the entry of tourist transport vehicles. Tulum’s airport levies a charge of 806 pesos plus VAT, a stark contrast to Cancun’s airport, which charges a mere 29 pesos for a 40-minute stay and even accommodates buses. The disparity in these fees is substantial, with taxi drivers at Tulum airport charging up to 1,000 pesos for departures. Those wishing to travel to more distant destinations like Bacalar face even steeper costs, with prices reaching around 10,000 pesos.
The call for action is clear and unanimous among local tourism leaders like David Ortiz. If left unaddressed, the current situation threatens to deter airlines from operating flights to Tulum, which could significantly negatively impact the region’s tourism industry. Stakeholders urge those responsible for the airport project and local authorities to take decisive steps to rectify this pricing issue.
The high cost of ground transportation from Tulum’s airport is more than just an inconvenience; it’s a barrier to the destination’s growth and prosperity. As Tulum continues to attract visitors worldwide with its stunning beaches, rich cultural heritage, and vibrant nightlife, the journey from airport to hotel or resort mustn’t become an obstacle to its success.
In response to this pressing issue, it’s crucial for all parties involved — from airport management to local government officials — to collaborate in finding a solution that makes Tulum accessible to all. By addressing the high transportation costs, Tulum can ensure its place as a top destination on the global tourism map, welcoming visitors with the warmth and hospitality it’s known for.