Hotel Association urges review of Mexico’s strict customs rules for tourists

Tulum Hotel Association urges Mexican authorities to review customs rules limiting electronics per traveler, causing frustration among tourists and fines at Cancún Airport.

TULUM, México — The Tulum Hotel Association, led by its president David Ortiz, has initiated discussions with Josefina Rodríguez, the new head of the Federal Secretariat of Tourism (Sectur), to request a review of the strict customs regulations concerning the entry of electronic equipment. Of particular concern is the rule allowing only one electronic device per person, a situation that has been causing frustration among tourists.

Ortiz explained that it is unfortunate for visitors arriving at the airport to be surprised by such regulations. For instance, tourists carrying both a laptop and a tablet may face threats of confiscation unless they pay hefty fines. “This is a clear example of what needs to be addressed if we want to become a global tourism powerhouse. Tourism must be treated as a national priority in public policy,” he stated.

Ortiz expressed confidence that issues like this could be gradually resolved under Claudia Sheinbaum’s leadership as the country’s new president. He emphasized that federal projects have already boosted Tulum’s growth as a premier tourist destination and are likely to continue enhancing its appeal.

He also mentioned another critical issue for discussion with the new federal administration: reinstating institutional tourism promotion, particularly for high-profile projects like the El Jaguar Park and the new Tulum International Airport.

“It’s important for these projects to gain the visibility they need to reach their full tourist potential. I’m sure this new administration will seek greater efficiency in achieving that,” David Ortiz said.

As reported by REPORTUR.mx, tourists arriving at Cancún International Airport have complained about customs fines of up to $200 for entering with more than one computer or tablet. Additionally, travelers are restricted from carrying more than three cell phones or wireless devices, and those unable to pay the fines risk having their electronics confiscated.

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